During the last couple of weeks, former Full Tilt Poker players have been busy going about filing their online claims after they received an official email from the Garden City Group (“GCG”), who has been appointed as the Claims Administrator by the United States Attorney for the Southern District of New York to oversee the repayment of Full Tilt Poker players.
Former Full Tilt Poker players have been kept in the dark for many a month regarding their outstanding amounts and many lost hope of ever being reimbursed. However, all that changed mid September when GCG confirmed that it was sending out an email notification providing them with information on the reimbursement process. Those players who never received an email from GCG but had outstanding amounts due, were encouraged to file a new petition via the FullTiltPokerClaims.com website.
GCG also provided a new update on its website stating
We are pleased to report that the Remission Process is now well underway. All told, GCG has sent over 1.4 million email notifications to Full Tilt Poker (“FTP”) players, and in response GCG has already received over 23,500 Petitions through the online filing system. The email notification process is now complete. If you did not receive an email and you believe you are in Full Tilt’s database and should have been identified as a potentially eligible player, please contact us to provide your updated email address and we will provide you with your petition and control numbers if you have been assigned them.
However, the response is minimal because out of the 23,500 petitions submitted online, this represents a mere 1.68% of the email notifications that were sent out by the GCG. This means there is still a large number of ex Full Tilt Poker players out there who are yet to file send in their application or are not aware of that the reimbursement process has started.
Over two weeks have passed, since the GCG began the reimbursement process. The deadline for submission of all claims is 16th November and it is highly unlikely that all outstanding claims will be filed within this short time frame. The GCG is aware that many players would not have received the emails that were sent out and encourages players to contact GCG directly in order to get a petition along with the control numbers which are essential in filing the new petition.
The website also stated
To the extent GCG has been provided with physical mailing addresses, we will be sending postcards to Petitioners whose emails were returned as undeliverable in the next few weeks.